Tool

Category: Chat

Field: Technology

Type: SaaS

Use Cases:

• Consolidating e-commerce customer support communication
• Enhancing customer relationship management
• Streamlining communication processes

Summary: Supermoon is an AI-powered e-commerce and customer service communication management software that offers a consolidated platform for managing customer support communication. It enables businesses to streamline communication, deliver exceptional client support, build enduring customer relationships, and save time. With features like shared inbox, live chat, AI customization, omnichannel inbox, and smart contact form, Supermoon empowers businesses to respond to every support channel from one platform, provide automatic reply suggestions, message summaries, sentiment analysis, and conveniently store customer information.